Thank you for enquiring about Report Suite Call Recording.
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Report Suite Call Recording is a fully encrypted call recording solution which records all external calls, both inbound and outbound.
Call recording is achieved through the installation of an interface between the phone lines and telephone server and calls are then stored to a dedicated server.
The reporting of all recorded calls is fully integrated within the Report Suite software and once recorded, can be searched by date, time, ClI, or user.
The recordings can be downloaded and played back as a .wav file which can be emailed if required.