Is VoIP a Replacement for ISDN?

Is VoIP a Replacement for ISDN?

One of the questions we regularly get asked in meetings with clients, or when discussing telecoms, is “do you offer VoIP?” Whilst the answer is yes, the general reason behind asking the question seems to be because it is a current buzzword – and because of the common...
8 Top Tips to make best use of an auto-attendant

8 Top Tips to make best use of an auto-attendant

When used well, an auto attendant (AA) can be a great tool to direct callers to the best person to help quickly and efficiently. An auto attendant can make a company appear much larger than it is, and can save on staffing costs as it can help out a receptionist to...
The Rise of Video Conferencing

The Rise of Video Conferencing

Since Video Conferencing is a recent addition to the technology we’re using post Covid, I thought that I would dig into it a little more to investigate the pros and cons of this new technology!   Video Conferencing is simply the use of telecommunication...
Office 135 DECT cordless handsets: important announcement!

Office 135 DECT cordless handsets: important announcement!

We have recently learnt that Mitel will be ceasing the manufacture of the ‘Office 135’ DECT Handsets with immediate effect.As such these are no longer available and whilst will still be supported by us with regards to programming etc. we will be unable to replace them...
Is it worth investing in a ups?

Is it worth investing in a ups?

Talking about UPS (Uninterruptible Power Supply) units may not be the most exciting topic, but it may turn out that they come in quite handy, especially during the Winter – better to plan well in advance For those who don’t know what a UPS is, it’s a unit that...