Three top tips in planning for the 2025 Digital Switchover The UK’s old PSTN analogue and ISDN digital phone network is being switched off in 2025 and from that point forward, all phone systems will have to use the internet to make calls (Cloud Telephony). While...
When used well, an auto attendant (AA) can be a great tool to direct callers to the best person to help quickly and efficiently. An auto attendant can make a company appear much larger than it is, and can save on staffing costs as it can help out a receptionist to...
After the issues experienced by the NHS this year and many others around the globe, I have already seen floods of posts giving advice on improving network security with a view to IT. So, with a higher percentage of voice now being carried across internet lines it...
Communication Tips for Schools [part 1]Effective School Communication Tips – [from 2 different communication specialists]IntroductionAfter meeting at the BizEd Wakefield event earlier this year and speaking at length about how many schools faced similar issues when it...
Effective School Communication Tips – [from two different communication specialists]Following on from our previous article where we went over our top tips on effective communication within schools (check out the past blogs for more information on this), we’re back to...
In this blog, we’re looking at our top ten security tips for Cloud Telephony: 1 – Choose a Secure Cloud Provider for your VoIP / SiP phone lines: Ensure that your cloud provider has a robust security framework and provides features such as data encryption,...
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