Blog.
Our blogs share news and views about the telecoms industry to help you keep abreast of changes and what they mean for you.
You can also find advice on various telecom related matters that may be of of interest.
You may also find a case study of project similar to one that you are considering.
Where will Telecoms be in 2031?
Where will Telecoms be in 2031 ? Time Communications started life in 2001 and recently we were discussing about how much the industry and the technology has changed since then. Someone pondered about how different again things will be in 2031, some thirty years after...
Advantages of Working Remotely with a Cloud-Hosted Telephone System
The Advantages of Working from Home with a Cloud-Hosted Telephone System Flexibility and Mobility One of the biggest advantages of a cloud-hosted telephone system is the mobility it offers. With a traditional on-premises phone system, staff are typically...
DE3 – Digital Enterprise 3 – Digital Accelerator Grant Matched Funding on Projects between £2,000 to £25,000
What is Digital Enterprise? Digital Enterprise is a well-established business support programme that launched in 2016, and since then have been helping businesses across West Yorkshire to invest in the right digital technologies to support their growth plans. The next...
BT Delays Copper Line Switch-Off: What This Means for Small Businesses
BT Delays Copper Line Switch-Off: What This Means for Small Businesses BT Group has recently announced a delay in the complete shutdown of all copper-based phone lines across the UK, pushing the deadline back to January 2027 from the original 2025 date. This extension...
The National Coal Mining Museum for England moving to Cloud-Hosted Telephony: A Case Study
In 1988, the Yorkshire Mining Museum at Caphouse officially opened its doors, thanks to funding from both the West Yorkshire and South Yorkshire Metropolitan County Councils, along with support from Wakefield and Kirklees Metropolitan District Councils. With technical...
How to deal with a nuisance phone call from a withheld number or a call showing ‘No Caller ID’ or ‘Anonymous’
How to deal with a nuisance phone call from a withheld number or a call that shows 'No Caller ID' or 'Anonymous' Many of us are increasingly frustrated with nuisance calls where the caller’s number is withheld. If you've ever picked up the phone only to be...
Effortless Telephone Callbacks: A Smart Alternative to Keeping Callers on Hold
Effortless Callbacks: A Smart Alternative to Keeping Callers on Hold How much do you dread calling a business only to be left on hold for what feels like an eternity? The repetitive message assuring you that your call is important seems increasingly insincere with...
Optimise Your Telephone System for Bank Holidays, Training Days, and Special Events
Simplifying Scheduling for Bank Holidays and Special Events One of the most frequent requests we receive at our service desk involves scheduling changes to accommodate Bank Holidays or Training Days. These are times when the usual operation of the telephone system is...
How Can I Record Telephone Calls on my Mobile Phone?
The Benefits of Recording Smartphone Calls How often do you find yourself on a smartphone call wishing you could record the conversation? Perhaps you’re receiving complicated information, or maybe you’re giving or receiving advice that you’d like to keep a record of....
The Importance of Recording Business Telephone Calls
Recording telephone calls can be an emotive subject. It touches on trust, security, legality, accuracy, and training. As a business owner, you might wonder: should you record all your phone calls, or just those with high levels of information for accuracy? When and...
Does my telephone system need a health check?
Why would my telephone system need a health check, here are some compelling reasons In many organisations, the telephone system is often overlooked until something goes wrong. The usual comment when asked is, "well, it just works, so it must be okay." However, there...
What to Consider Before Ordering a New Telephone System
When moving to a new home, most people plan ahead making lists of what to cancel at their old address and what to set up at the new one. However, when it comes to buying a new telephone system for a business (something crucial for keeping operations running smoothly)...