Hosted Telecom Systems
Hosted telecom systems, fully managed from the cloud.
A fully managed phone system without the on-site hardware.
A hosted telecom system is a fully managed communication solution that allows businesses and schools to operate their phone system through the cloud, without the need for traditional on-site PBX hardware. Our hosted PBX systems are designed to provide organisations with a reliable, scalable, and professionally managed telecom solution that supports modern working environments.
Using platforms such as Vodia PBX, we deliver hosted telecom systems that combine advanced communication features with ongoing management, support, and maintenance. Unlike traditional systems, hosted telecom solutions are managed remotely, allowing us to handle updates, programming changes, monitoring, support, and ongoing optimisation without disruption to your organisation.
Openreach switch-off
With the upcoming Openreach switch-off of analogue and ISDN services, hosted cloud-based telecom systems are becoming the standard for organisations across the UK.
Who it's for
Our hosted telecom systems are ideal for schools, multi-academy trusts, and businesses of all sizes looking for a reliable, fully managed communication solution. They are particularly suited to organisations that want the benefits of modern cloud telephony without the burden of managing the system internally. Whether you operate from a single site, multiple locations, or support hybrid working, hosted PBX systems provide the flexibility and reliability needed to keep communication running smoothly.
Key benefits
Hosted telecom systems provide organisations with a fully managed, future-proof communication platform.
No expensive on-site PBX infrastructure or ongoing hardware maintenance
Scalable — add users and features easily as your organisation grows
We handle day-to-day management, support, monitoring, updates and programming changes, reducing pressure on internal IT teams
Supports hybrid and remote working, with improved business continuity, reliability and disaster recovery
Expert ongoing support, with a solution that evolves as your needs change
Features
Our hosted telecom systems include a wide range of advanced features and fully managed support services.
Hosted PBX infrastructure
Intelligent call routing and forwarding
Auto attendants and hunt groups
Voicemail to email
Mobile and desktop applications
Remote and hybrid working support
CRM integration and Microsoft Teams integration
Call reporting and analytics
Multi-site connectivity
Centralised user and system management
Remote monitoring and fault management
Ongoing programming and system updates
Disaster recovery and business continuity features
Remote support assistance
On-site engineering visits when required
Integration with Ringotel and the built-in Vodia PBX applications
Problems solved
Hosted telecom systems solve many of the challenges associated with traditional phone systems and unmanaged telecom environments. They remove the need for ageing PBX hardware, expensive maintenance contracts, and outdated analogue infrastructure. Hosted systems also simplify telecom management by allowing us to remotely maintain, monitor, and support the platform on your behalf. For organisations embracing hybrid working, hosted telecom solutions ensure staff remain connected across multiple devices and locations. They also improve resilience, reduce downtime, and provide better business continuity in the event of outages or disruptions. With the UK moving away from analogue and ISDN services, hosted PBX systems also help future-proof your organisation for long-term communication needs.
A straightforward move to a fully managed hosted solution.
We make moving to a hosted telecom system straightforward and fully managed from start to finish. We begin with a full review of your existing telecom setup and communication requirements. From there, we design a hosted solution tailored specifically to your organisation. Our team handles the entire migration process, including setup, number porting, system configuration, integrations, user setup, and installation where required. Once the system is live, we continue to fully manage and support the platform through remote monitoring, ongoing updates, programming changes, support assistance, and engineering visits when needed. This allows your organisation to focus on day-to-day operations while we manage the telecom infrastructure behind the scenes.
Proven support across schools, trusts, and businesses.
We have over 25 years of experience delivering telecom solutions to organisations across the UK. Today, we support more than 300 systems and thousands of users on the cloud, working with schools, multi-academy trusts, and businesses ranging from small teams to large multi-site organisations. Our long-term customer relationships are built on reliable support, practical advice, and fully managed telecom solutions that organisations can depend on.
25+
Years in telecoms
300+
Systems deployed
Thousands
Cloud users supported
Book your free hosted telecom system audit and cost-saving review today.
We'll assess your current setup, identify opportunities to improve reliability and reduce costs, and provide a tailored hosted telecom solution fully managed around your organisation's needs.
You'll receive a clear, no-obligation proposal tailored to your needs.