Report Suite

Details

Description

Report Suite Call Management is software that allows an insight into what calls are being made into and out of the system.

Report Suite is a highly advance call management product providing a number of features including:

  • Detailed call lists of all calls that are made and received through the system
  • Can be filtered by date, time, or DDIs
  • Search function to find a particular number that has been called or received
  • Can detail calls from a single extension
  • Call wall boards which are refreshed after every additional call, providing details of all call details, time to answer, etc. which make it ideal in call centre scenarios