Blog.

News and views about the telecoms industry to help you keep abreast of changes and what they mean for you.

How Can I Record Telephone Calls on my Mobile Phone?

How Can I Record Telephone Calls on my Mobile Phone?

The Benefits of Recording Smartphone Calls How often do you find yourself on a smartphone call wishing you could record the conversation? Perhaps you’re receiving complicated information, or maybe you’re giving or receiving advice that you’d like to keep a record of....

The Importance of Recording Business Telephone Calls

The Importance of Recording Business Telephone Calls

Recording telephone calls can be an emotive subject. It touches on trust, security, legality, accuracy, and training. As a business owner, you might wonder: should you record all your phone calls, or just those with high levels of information for accuracy? When and...

Does my telephone system need a health check?

Does my telephone system need a health check?

Why would my telephone system need a health check, here are some compelling reasons In many organisations, the telephone system is often overlooked until something goes wrong. The usual comment when asked is, "well, it just works, so it must be okay." However, there...

What to Consider Before Ordering a New Telephone System

What to Consider Before Ordering a New Telephone System

When moving to a new home, most people plan ahead making lists of what to cancel at their old address and what to set up at the new one. However, when it comes to buying a new telephone system for a business (something crucial for keeping operations running smoothly)...

Is Cloud Hosted Telephony Relevant for My Small Business?

Is Cloud Hosted Telephony Relevant for My Small Business?

Or is Cloud Telephony just a Flash in the Pan? For any small business, typically those operating with fewer than ten employees, every decision must be made with a keen eye on cost-effectiveness and efficiency. One question that often arises is whether cloud-hosted...

Why Rushing Your Business Telecom Decisions Could Cost You Dearly

Why Rushing Your Business Telecom Decisions Could Cost You Dearly

Why Rushing Your Business Telecom Decisions Could Cost You Dearly   Over the past three decades, one constant in the telecom industry has remained unchanged, despite the shift from analogue and ISDN lines to VoIP and cloud-hosted services. That constant is the...

The Rise of Softphones in Business – what is a Softphone?

The Rise of Softphones in Business – what is a Softphone?

The Rise of Softphones in Business In today's fast-paced digital world, the traditional office phone is undergoing a transformation. Enter the softphone, a cutting-edge, internet-powered addition to a phone system that's changing how businesses communicate. This...