Hosting Options.
Many hosted phone applications offer a ‘shared’ multitenant system where possibly thousands of users are connected to and share a single server.
This multi-tenanted solution can be scalable from the smallest micro-business to the largest multi-site organisation.
When you need more control
When you need more control
A dedicated server is often a better solution for many companies and those needing additional flexibility and scalability.
Dedicated servers can provide superior functionality compared to shared hosting platforms. This can result in faster load times, better response rates, and improved overall server performance. Clients also benefit from greater security, improved flexibility and better disaster recovery.
Dedicated Servers can also support small and larger businesses regardless of whether they are a single site, multi-site, or a hybrid mix of offices and remote workers.
Occasionally, due to clients’ wishes or network restrictions, we are asked to provide an on-premises solution connected to the Cloud by SiP trunks (VoIP lines). Our ‘Hybrid Cloud’ solution is an on-premises system with many of the features and benefits of a fully hosted PBX.
Contact us
Managing
the
process …
the
process …
…and your expectations.
Our reputation for giving excellent customer service stems from our open and honest communication with you throughout the purchasing and installation process. Let’s face it, you don’t know, what you don’t know. You are going to have questions, and you want someone who is going to tell you how it is, not necessarily what you want to hear.
It is better for you if you know what is possible, practical and realistic, rather than be promised the earth, only to be disappointed or let down.
We will explain what to expect at each stage and will be by your side to ensure everything runs smoothly. It typically takes between 10 to 21 days to successfully port your existing phone numbers to the new system, sometimes longer. There will also be a period of downtime on the day of the switchover and we can give you a fair indication of what you can expect.
We will work with you to ensure things are done at the most convenient time to minimise disruption to your business.
Our support does not
end at installation
end at installation
We don’t disappear once your new VoIP system is installed and running.
We don’t disappear once your new VoIP system is installed and running. We provide our clients with a fixed term, fixed price, monthly agreement that covers maintenance support (including parts and labour), ongoing programming support, help and advice.
We also include the rental of the SiP Trunks (phone lines) and often these include free bundled telephone call charges too – all within this one fixed price.
If you are looking for leading-edge technology, excellent customer service and ongoing support, Time Communications is the solution.