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Not only has technology evolved over the last few years, but so has the way we live and work. Today we make and receive business calls at our desks, at home, on the move or overseas thanks to smart devices, laptops and a plethora of apps that operate on smartphones and laptop PC’s.
Hosted telephony is well-suited for remote working and telecommuting. Employees can make and receive calls from anywhere with an internet connection, making working from home or on the go more accessible than ever. If an app enabled smartphone has access to 4G, 5G or Wi-Fi, it can connect to the internet and therefore becomes part of the cloud hosted telephone system.
Cloud-based technology offers additional features and benefits
Cloud-based technology offers additional features and benefits
Hosted telephony typically brings extra features such as voicemail to e-mail, IVR, call forwarding, and call recording on desk phones and smartphones. Such functionality often increases productivity and reduces costs. For example, a phone call made on an app-enabled smartphone while on a plane, train or automobile can be recorded, so any vital or complicated information spoken about can be reviewed when it is safe and convenient to do so.
We can discuss the pros and cons of such features and will recommend the best combination to meet your needs.
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PBX stands for “Private Branch Exchange” and is what we traditionally know as a telephone system. It is a physical box that is located in your building.
In addition to on-premises PBX systems, Cloud-based PBX solutions that are housed external to a business, have become popular as they offer businesses the advantages of hosted PBX services without extensive on-site equipment and maintenance.
We offer a choice of hosting options and will identify the most appropriate solution for your business. However informed you are, we highly recommend you discuss your requirements with us.
There are too many hidden considerations to risk going it alone.
As the experts in our field, we can guide you to the best solution.
