Top Telecoms Tips Archives - Time Communications

Effortless Telephone Callbacks: A Smart Alternative to Keeping Callers on Hold

Effortless Callbacks: A Smart Alternative to Keeping Callers on Hold How much do you dread calling a business only to be left on hold for what feels like an eternity? The repetitive message assuring you that your call is important seems increasingly insincere with...

Optimise Your Telephone System for Bank Holidays, Training Days, and Special Events

Simplifying Scheduling for Bank Holidays and Special Events One of the most frequent requests we receive at our service desk involves scheduling changes to accommodate Bank Holidays or Training Days. These are times when the usual operation of the telephone system is...

The Importance of Recording Business Telephone Calls

Recording telephone calls can be an emotive subject. It touches on trust, security, legality, accuracy, and training. As a business owner, you might wonder: should you record all your phone calls, or just those with high levels of information for accuracy? When and...

What to Consider Before Ordering a New Telephone System

When moving to a new home, most people plan ahead making lists of what to cancel at their old address and what to set up at the new one. However, when it comes to buying a new telephone system for a business (something crucial for keeping operations running smoothly)...

It’s TIME to say goodbye to PSTN

BT is switching off the PSTN Copper Network next year – meaning: Goodbye to Analogue phone lines Analogue phone lines are the copper lines that support security alarms, fax lines, PDQ lines, lift lines, ADSL & FTTC broadband and many other single...

Four Telecom Strategies for ‘24

Four Essential Telecom Strategies for Businesses in 2024 Telecommunications is an ever-evolving landscape, so it is crucial for businesses to stay ahead of the curve, we have 4 strategies to help you navigate this dynamic industry, and ensure your telecoms...